953 Fillmore Street
United States
P: 773.401.2822

Analysis, Strategy, Execution

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About Us
DOWN Customer Consulting Group was formed in 2007 by John Filben and Chris Cahill out of a need for an intimately sized and nimble consulting firm that can bring together the technical world of customer analytics with the reality of business problems faced by your organization on a daily basis.
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We use a variety of techniques to bring customer analytics to life for your organization and to make the insight created relevant and actionable.
We have experience in many industries, have worked across many functional areas, in organizations of all sizes, and have a history with all types of customers across B2C, B2B, and internal.
Simply stated, we are management consultants, we are data analysis experts, we are collaborative strategists, we are agents of change, and we are eager to work with you.
Please explore our site and feel free to contact us to learn more.
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