DOWN Customer Consulting Group, LLC
953 Fillmore Street
Analysis, Strategy, Execution
DOWN Customer Consulting Group has the ability to help your organization develop the customer interaction and management capabilities
needed to stay competitive in today’s dynamic marketplaces. We have diverse resources and expertise which bridge the gaps between
business, technology, and analytics. Regardless of the technology (BI, SFA, DSS, etc.), DOWN can deliver on all phases of customer
facing technology implementations: business case development, requirements gathering, platform design, building, and testing.
times the execution of roadmap initiatives involves building analytical capabilities and developing customer insight. Please
refer to the Customer Analytics
section for more details about our expertise in this area. In addition, the activities required
to develop and enhance an organization’s capabilities rely heavily on our ability to manage projects and implement change – refer
to the Project Management
and Change Management
sections for more details on our approach.
Please give us a call so that we can tailor
a custom program for your specific needs. Contact Us
Strategy Execution - Offerings
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